IT Support Engineer
Infoware Systems Ltd
- Company Industries:Others
Job Information
- Post Date:2024-09-12
- Location:Kwun Tong
- Employment Type:Full time
- Job Function:Help Desk IT Support
Job Description
To cope with our continuous expansion, we seek highly motivated and innovative technical professionals to join our teams, dedicating our technologies, knowledge and skills to render solutions and services that help our clients meet their challenging business and technology needs.
Job Nature:
- Setup, maintain & support hardware and software environment in client sites
- Provide workstation installation and software deployment, upgrade and troubleshooting
- Provide end-user support in operating workstations, printers and peripherals
- To isolate IT related problem and escalate to the next level support when required
- Provide tasks management and escalation, coordination with service providers for service delivery
Requirements:
- Rich experience in various hardware installation, network and printer setup and troubleshooting
- Practical experience of field services (retail stores, office, warehouse etc.)
- Familiar with Microsoft Windows installation, configuration and troubleshooting
- Knowledge in firewall, router and switch installation and configuration.
- Highly responsible, able to work independently and communicate effectively with business end-user
- Strong analytical, problems solving, communication and tasks management skills
Company Info
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