Assistant Manager, Business Analysis and Operation Support (HK$6000 New Joiner

Ocean Park Corporation

Work closely with other departments, B2B partners to understand and define the business processes, operational needs and user requirements
Act as the key liaison between the business and technical teams, translating business requirements into technical requirements and solution design
Establish and maintain communications to align the expectations among stakeholders, end users and project teams
Responsible for providing IT consultancy on market trends, best practices and solution ideas to users
Coordinate business process improvement strategies in close cooperation with internal stakeholders
Assist the system and project teams in the project management and solution deployment
Ensure all development, testing tasks are traceable to the business requirements and user stories
Work closely with stakeholders and technical teams to prioritize change requests
Provide training and support to business users and B2B partners
Identify areas of improvement, operational needs and business opportunities bases on support issues and user feedback
Take ownership on IT issues and seek out solutions with business and IT teams

Ocean Park Corporation

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