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Call Centre Agent

CHINA AIRLINES LIMITED

  • Company Industries:Others

Job Information

  • Post Date:2024-09-19
  • Location:Quarry Bay
  • Employment Type:Full time
  • Others:5 day work
    Quarry Bay
    Full Time
  • Job Function:Customer  Service  Call  Centre  

Job Description

 

Qualifications & experience

 

  • The permanent Hong Kong resident status.
  • HKDSE with five subjects including Chinese, English and related majors in level 2(or above) or HKCEE with passes including Chinese and English(syllabus B) in level 2(Grade E, or above).
  • Good command of spoken and written Cantonese, Mandarin and English.
  • Good communication skills, work initiative, ability to solve problems.
  • Graduate from Tourism or any experience in airline or travel industry, and experience with GDS systems (Amadeus) will be an advantage.

 

 

 

Tasks & responsibilities

 

  • Handle incoming calls, all enquiry, issue ticket and reports.

 

 

 

Benefits

 

  • Mid-Year Payment, Year-End Bonus and Double-Pay
  • Medical Benefits (Dental included)
  • Daily Transportation & Meal Allowance
  • Overtime Allowance
  • Typhoon Allowance
  • Annual Leave (10days+), Public Holiday (e.g. 17days in 2023), Marriage Leave and Funeral Leave
  • Overseas Training (Taiwan)
  • Discounted/free air tickets

 

 

Company Info

CHINA AIRLINES LIMITED

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