• Provide L1 voice support for end-users.
• Coordinate new voice and video infrastructure and applications deployment.
• Troubleshooting WebEx and MS Teams.
• Engage with during project implementation when necessary.
• Evaluate new technologies to determine if their capability aligns with the business objectives.

• Tertiary education or above in an Information Technology discipline.
• Proven experience and knowledge in similar role is a must. Experience supporting Cisco devices is advantageous.
• Experience setting up, maintaining and troubleshooting AV devices.
• Self-motivated with excellent interpersonal, customer facing, and communication skills.
• Good command in both written and spoken English and Chinese.

Our client is a global insurance company with an entrepreneurial and meritocratic working environment. They are seeking experienced a voice engineer to provide end user support and support a system modernisation project. An excellent opportunity for project exposure to cutting-edge technology.

Our client is a global insurance company with an entrepreneurial and meritocratic working environment. They are seeking experienced a voice engineer to provide end user support and support a system modernisation project. An excellent opportunity for project exposure to cutting-edge technology.