Job duties:

• Process and maintain financial transaction records like invoices, receipts, and statements.
• Manage petty cash, payments, refunds, and reconcile bank records.
• Lead softmeal catering operations including sales, marketing, cost control, and client communication.
• Manage customer orders, invoicing, and monthly statements while overseeing marketing efforts.
• Ensure quality control and crisis management in softmeal catering services.
• Overseeing the day-to-day operations of the studio, ensuring smooth functioning, and coordinating necessary arrangements.
• Addressing customer inquiries and resolving issues in a timely and professional manner.
• Managing event logistics, including venue setup, process arrangements, and ensuring proper storage and maintenance of equipment and furnishings.
• Maintaining effective communication and coordination with various departments to ensure smooth operations and cohesive teamwork.
• Procuring necessary supplies, including promotional materials, catering ingredients, and daily supplies, to maintain adequate stock levels.
• Planning and coordination of part-time staff roster, determine staffing needs and availability.
• Collaborating with the Senior Studio Manager to optimize processes and improve operational efficiency.

Requirements:

• Bachelor’s Degree or Higher Diploma in Business Administration, Management or related disciplines
• Minimum 1-2 years of relevant experience
• Excellent command of both spoken and written English and Chinese
• Detail-minded, self-motivated, independent and able to work under pressure
• Good team player with strong communication and interpersonal skills
• Passionate about social innovation and contributing to our society
• Proficient in MS Office Applications and Chinese word processing
• May need to work offsite and on Saturdays (compensation leave and advance notice will be provided)
• Immediately available is preferred
• Candidates with more experience may considered as Senior Admin & Operations Officer

Benefits: 

•          Discretionary bonus
•          Free breakfast, snacks and drinks
•          5-day work week
•          Bank holiday
•          14 days Annual leave
•          Birthday leave
•          Marriage leave
•          Paid Sick Leave 
•          Medical insurance
•          Dental Benefits
•          Childcare Leave
•          Staff purchase discount