Production Support Lead - Financial Sector
TEKsystems
- Company Industries:Others
Job Information
- Post Date:2024-10-07
- Location:Central
- Employment Type:Full time
- Others:Financial Enterprise
Production/ Application Support
Attractive Package - Job Function:Help Desk IT Support
Job Description
We are seeking a talented and motivated Production Support Specialist to join one of our biggest financial clients. The ideal candidate will have a passion for technology, a strong problem-solving mindset, and a drive to ensure the smooth operation of our production environment.
Responsibilities:
- Monitor and maintain the stability of our production systems.
- Respond to and resolve production issues in a timely manner.
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
- Implement and maintain monitoring tools to ensure system reliability.
- Participate in the deployment of new software and updates.
- Document processes and procedures for future reference.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 7 years in IT support experience.
- Proven experience in production support or a similar role.
- Strong knowledge of databases, Linux, Unix and SQL.
- Excellent troubleshooting and problem-solving skills.
- Ability to work well under pressure in a fast-paced environment.
- Strong communication in Cantonese and interpersonal skills.
Company Info
TEKsystems
Contact
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