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Production Support Lead - Financial Sector

TEKsystems

  • Company Industries:Others

Job Information

  • Post Date:2024-10-07
  • Location:Central
  • Employment Type:Full time
  • Others:Financial Enterprise
    Production/ Application Support
    Attractive Package
  • Job Function:Help  Desk  IT  Support  

Job Description

We are seeking a talented and motivated Production Support Specialist to join one of our biggest financial clients. The ideal candidate will have a passion for technology, a strong problem-solving mindset, and a drive to ensure the smooth operation of our production environment.

 

Responsibilities:

  • Monitor and maintain the stability of our production systems.
  • Respond to and resolve production issues in a timely manner.
  • Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
  • Implement and maintain monitoring tools to ensure system reliability.
  • Participate in the deployment of new software and updates.
  • Document processes and procedures for future reference.

 

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 7 years in IT support experience. 
  • Proven experience in production support or a similar role.
  • Strong knowledge of databases, Linux, Unix and SQL. 
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work well under pressure in a fast-paced environment.
  • Strong communication in Cantonese and interpersonal skills.

Company Info

TEKsystems

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