Customer Care Assistant/Officer (Front Counter)
IDP Education Limited
- Company Industries:Others
Job Information
- Post Date:2024-10-11
- Location:Wan Chai District
- Employment Type:Full time
- Others:Young and Energetic Work Environment
15 days of Annual Leave - Job Function:Administrative Assistants
- Benefits:Double Pay, Discretionary Bonus, Medical Benefits
Job Description
About IDP
IDP is a leader in global education services established in 1969. As an Australian listed company, we have operations in more than 50 countries and our websites attract 100 million visits a year. We specialize in combining human expertise with our leading digital platform to help people get accepted into their ideal course, take an English language test or learn English in our schools.
About IDP Student Placement
Our global network of 120 offices helps students from 30 countries to study in Australia, New Zealand, the UK, Ireland, Canada, and the USA. Our highly trained consultants are by our students' side from the first course search until day one in the classroom, and beyond.
IDP is also a proud co-owner of IELTS (International English Language Testing System), the world’s most popular English language test for work, study and migration.
We are now expanding the team and looking for a high-caliber candidate to join our dynamic Student Placement services team in Hong Kong.
Job Duties:
- Maintain the daily operation of reception counter
- Handle walk-in and incoming phone calls and enquiries
- Ensure the condition of reception and student area are at high standards at all times
- Support general administrative work e.g. providing logistics support to meetings and events, data entry, and assist in some ad hoc tasks
Requirements:
- HKDSE/F.7 with at least 2 years of working experience OR an associate degree / diploma with at least 1 year of working experience in customer service or as receptionist is preferred
- Good command of spoken and written English. Mandarin will be a plus.
- Good communication and interpersonal skills
- Service-oriented, friendly, mature, and enthusiastic
- Ability to work on Saturdays occasionally
What We Offer:
- Competitive Compensation: Double pay, Discretionary bonuses, 15 days of Annual Leave, Birthday Leave.
- Comprehensive Benefits: Medical Insurance and Dental Care
- Work-Life Balance: Flexible working hours to accommodate your lifestyle
A competitive salary commensurate with qualifications and experience will be offered.
Application: Interested parties please submit your full resume with current, expected salary and availability by clicking “APPLY NOW”, or send to the People Experience Team at [email protected].
Website: www.idp.com/hongkong
Personal data collected will be used for recruitment purpose only.
We are an Equal Opportunities employer and welcome applications from any member of the community who meets the selection criteria for the position.
Company Info
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