About the Role:

Key Account Officers play a key role in, enabling our KAM's to achieve their business goals and become the preferred partners for our clients. As part of your role, you will ensure that client activities are performed accurately, efficiently and according to relevant timelines. 

You will manage a wide range of stakeholders and as part of your role in supporting the Client Leadership Teams (CLT's) you will be interacting with colleagues from other functions, such as Pricing, Underwriting, Business Development, Finance, Inforce/ Valuation team, Risk Management, Solutions, Legal, Contract and Business Services.

You will report to one of the Key Account Managers and your core responsibilities will include:

• Supporting KAMs in profitable, growth-oriented management and relationship of global business across all L&H lines of business and geographies. This includes both inforce and new business. 
• Supporting KAMs in leading their CLT's and Cross-functional teams (XFT's), i.e. steering, preparing and coordinating meetings, managing partners, communication and other activities
• Assisting with the ongoing support and creation of Client Strategy and Action Plans 
• Preparing high-quality marketing materials for client engagement based on Impact Marketing principles in coordination with the CLT & XFT
• Leading assigned client initiatives and coordinating internally and externally
• Coordinating the regional client tender response and reinsurance agreement internally
• Preparing internal and external communication, e.g. to clients, internal stakeholders, incl. executive management level
• Analyzing internal and external client data for Life & Health, including coordination with Finance team and other data providers, and preparing performance reports
• Ensure collaboration within the Globals community and other market's functional units to align the Globals standards and processes, sharing knowledge and best practice effectively.
• Supporting the process for client surveys and other instruments including the coordination of distribution lists, report results, and development of improvement plans for Globals Division, Asia
• Addressing ad-hoc client, industry and market requests
• Deputizing Key Account Managers on defined tasks

About You:

• University degree in actuarial science, mathematics, economics or equivalent
• Reinsurance knowledge and Life & Health experience or other relevant function
• You are comfortable reacting to and managing rapidly evolving business needs and able to constructively look at new ways of doing things
• Your main qualities include proactivity, strong can-do attitude and eagerness to learn
• Excellent organizer, flexible and able to work effectively under tight deadlines and execute both independently and in a team
• Highly motivated, result-oriented who can think analytically, strategically and critically. You thrive on problem solving
• Strong written and verbal communication skills (Marketing knowledge a plus) and integrity when communicating with internal and external partners
• Fluency in English required; any other language is also an asset for this role
• Proficiency in PowerPoint and solid knowledge of other Microsoft products (Outlook, Excel, Word) and a strong sense for visual design (in PowerPoint) is a plus