OUR VISION

Building Great Memories

MAJOR ACCOLADES

2004 - 2024     Caring Company Award

2016 - 2024      Three Michelin Stars – T'ang Court

2021 - 2023      Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK)

2020 - 2023     Earth Check Certification Platinum Certificate

2020                  The Best of The Best Masterchef – T’ang Court

2015 - 2019       Forbes Travel Guide Five-star Award Winner

2016                   Travel+Leisure Best Top 5 Hotels in Hong Kong

Responsibilities

• Perform concierge supervisory duties including baggage and transportation arrangement.
• Greet VIP guests and enhance in-house guest engagement.
• Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures.
• Promote hotel facilities including Health Club, Business Centre and F&B outlets;
• Offer professional insights and tips of travel to hotel guests.
• To provide on-the-job training to new join colleagues; &
• Handle ad hoc projects assigned by the management.

Qualifications

• Minimum 3 years working experience in hotel industry (Minimum 1 year for Supervisor).
• Higher Diploma or above is required.
• Independent & confident to work under pressure.
• Good interpersonal skills.
• Good team player with excellent communication skills in both English & Chinese ; &
• Additional language would be an advantage.

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