Job Responsibilities:

• Deliver first and second-tier network support and troubleshooting to resolve issues.
• Provide remote and on-site support for customers’ network equipment issues.
• Manage technical tickets for all incidents and network failures.
• Support various network devices and services (including routers, switches, and firewalls)
• Provide field support as needed for network equipment troubleshooting and emergency diagnostics.
• Availability to work outside of office hours and perform call-out duties as needed (allowance provided)

Job Requirements:

• Higher Diploma or above in Information Technology, Networking, or related disciplines
• 2 years or above related experience to support the network maintenance with firewall, switch etc
• Candidates with less experience or fresh graduate  will be considered
• CCNA or CCNP holder is an advantage
• Knowledge and experience to have project deployment 
• Non office hour work is required for the some project deployment (have OT allowance)
• Must be a team player and self-motivated.
• Excellent interpersonal and communication skills

Working Location

• Shek Mun / Chek Lap Kok/ Cyberport

Working Hour

• Mon -Fri with office hour

We offer 5-day week, public holidays, medical benefits, excellent career opportunities, considerable remuneration to the right candidates.

“If you have the desire for an exciting and rewarding career, please send us your resume, stating your notice period, present and expected salary to Human Resources Department by clicking "Apply Now".

To learn us more, please visit our website: www.asl.com.hk [link removed]

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.