Equipment Physical Installation

• Carry out move and changes (MAC) which includes obtaining requirements from IT silos on MAC work (such as power, space, physical connectivity, etc), centralize all installation requests, provide a wide range of services from handling deliveries, assigning rack locations, taking the lead to review with power, cooling and cabling on installation, carry out network/fiber patching, physical rack/stack equipment, inventory management (labels, bar-codes), configure management console or iLo ports, rack diagram updates.

Documentation Management

• Obtain and collect all data necessary for management/operation report, including capacity management, forecasts, vendor coordination, patching, tape management and available resources.

Data Center Power-down & Annual Maintenance Management

• Coordination with different vendors and all IT silos for power down or annual schedule maintenance event

Daily activities

• Morning/End of Day checks: Hardware physical inspection, email status report.
• Vendor Management: arrange onsite access and escort for vendors should it be required for break-fix, installation or any project works
• Backup Tapes Management: work closely with IT silos to manage onsite tapes (stock management, replace ejected tapes, cleaning tapes management, etc), arrange tapes to be transported offsite, recall tapes from offsite for restoration
• Access Arrangement: assist IT silos to arrange data center access as required.
• Smart hands services: assist IT silos to perform reboot, hardware failure trouble shooting etc.

SKILLS

• Language: Fluent in English, Cantonese and Mandarin is a plus
• Good Communication skills, responsible personality, and proactive
• Experience/Knowledge:
• 3 years working experience minimum
• Data center related work experience and financial company background is a plus
• Good understanding of server installation procedures
• Good understanding of data center M&E infrastructure and its resiliency design (UPS, Generator, CRAC, cabling, containment routes, etc) is a plus
• Working in a fast paced, dynamic environment and can work under pressure
• Project Management is a plus, such as PMP

Working hours

• Staff will be working in shift patterns, Monday – Saturday, 40 hours a week.
• Monday-Friday - morning shift 0800-1700hrs and afternoon shift 1230-2130 hrs, Saturday – 0900-1800 hrs
• Non-coverage hours and Sunday will be on-call basis. Staff will need to attend emergency calls as required.

EIRE Systems is a leading independent provider of professional IT services to the financial, insurance and multinational sectors in Hong Kong and throughout the Asia Pacific region. EIRE Systems has expertise across a wide spectrum of Information Technologies, with a track record for successfully completing hundreds of assignments since its establishment in 1996.

We provide professional IT services, both project-based and ongoing operational support, in three main areas:

• IT Managed Services
• Project Management
• IT Consulting 
  

With offices in Tokyo, Hong Kong, Singapore,  and Shanghai, EIRE Systems is in a position to provide local, regional, and global IT strategy and technology solutions at all levels to our clients.