Duties:

• Providing administrative and secretarial support to Vantage Virtual and Serviced office clients
• Provide Front Desk support to all clients and handle incoming telephone calls and general inquiries
• Act as the first point of contact for all clients and visitors and provide a professional and friendly service in an efficient manner
• Support clients' needs on meeting rooms preparation and reservation; ensure offices is ready before clients arrival, troubleshooting basic IT and telecom technical issues, arrangement of furniture relocation and beverages serving for meeting guests etc.
• Providing support to clients include handling incoming correspondences and arrange courier documents, ordering office and pantry supplies and other general administration/secretarial duties
• Handle customer sales enquiries and follow up the lead
• Data processing and filings as needed
• Manage tidiness of the Business Centre, include Pantry, break area, meeting rooms, and reception areas to ensure they are presented at a 5-star standard
• Assist the company to identify opportunities includes promoting company products & provide services presentation and orientation to customers  
• Assist in ad hoc duties as assigned
  

Requirements:

• Minimum 5 years Front Desk experience or Customer Service role in a servicing industry
• Good command of interpersonal and communication skills, previous experience in hospitality or other serviced office provider is highly desirable.
• MUST be a self-starter and have the ability to work independently.
• Pro-active, responsible, enthusiastic character.
• Strong on using MS Office applications (Excel; Words; Powerpoint) and PABX switchboard operations
• Good command of spoken and written English & Chinese, Fluent in Putonghua and knowledge of Japanese is an advantage
• Knowledge of Accounting is an advantage
• Formal Dress is required
• 5 days with half-day alternate Saturday work is required
• Immediate Availability is preferred

We offer attractive compensation package; stable working hours and excellent career prospects to the right candidate. Salary and Job Title is commensurate with experience and qualification. Interested parties should email their full resume including their current/expected salary and date of availability to our Human Resources Department at hr@vantagebc.com.

All applications will be treated in strict confidence and used solely for recruitment purposes. Those not invited for interviews within 8 weeks may consider their applications unsuccessful and will file for future openings.