Responsibilities

• To manage existing client database, service hotlines, email account and other communication channels with customers and to log all communications via company system to follow-up with customer and internal departments
• To deliver supreme corporate standard services to customers
• To assist the Client Services Manager in the daily operation tasks of the sales administration
• To field calls from agents and clients, ensuring the questions or requests are handled in a timely and effective manner
• Work closely with Marketing & Client Services to help gather and provide accurate client information to agents and Sales Team

Qualifications

• Profieiency in English, Mandarin and Cantonese is a must
• Excellent communication skills, both oral and written
• Knowledge of proper telephone and email etiquette
• Proficiency in Microsoft Office Suite
• Demonstrate the ability to manage tight and changing priorities and deadlines
• Demonstrate a professional appearance at all time
• Degree or above, fresh graduates may also be considered

Why Walton

• Competitive pay and benefits
• Opportunities to grow and develop skills in multiple disciplines
• Fun, energetic co-workers who share the same core values and strategies 

Join our team of passionate, energetic and inspired staff. In an age of revolving doors in the job market, Walton is a place employees want to be for the long run. Now, experience the Walton difference of integrity and professionalism for yourself.

We offer a competitive remuneration package (5-day working week, 18 days+ annual leave, quarterly bonus and fringe benefit) to the successful candidate. Interested candidates are invited to apply with full resume to Walton International Group Limited, Suite 4503, 45/F, The Center, 99 Queen's Road C., Central, Hong Kong. Fax: (852) 8167 0028, e-mail: careershk@walton.com.

Please visit Walton.com for company information.