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Contract Customer Services Officer (Gift Management)

BOC Credit Card (International) Ltd

  • Company Industries:Others

Job Information

  • Post Date:2014-05-09
  • Career Level:Middle
  • Location:Central & Western Area
  • Yr(s) of Exp:3 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Contract, Full Time
  • Job Function:Retail Banking  Others  Customer Service - Supervisor/Officer  
  • Benefits:Five-day work week  Medical insurance

Job Description

Responsibilities:

  • Perform data verification and assist in card promotion programs for new products
  • Work and co-ordinate closely with both internal and external parties to ensure smoothness of the program implementation
  • Coordinate with team members as well as monitor daily operations to ensure good customer service is delivered to the customers
  • Handle ad-hoc project as assigned from time to time

 Requirements:

  • Tertiary graduate or above
  • 3 years relevant working experience in banking and finance industry, credit card business is preferred
  • Customer-oriented with good interpersonal and communication skills
  • Knowledge in card products, systems and operations an advantage
  • Fluent in English and Mandarin is a must
  • Immediate availability preferred

 

Applicants for the above position must be proficient in spoken and written Chinese (including Mandarin) and English, and be competent in MS Office applications

Attractive remuneration packages will be offered to suitable candidates. Interested parties please send full resume with present and expected salary to Human Resources Department, 20/F BOC Credit Card Centre, 68 Connaught Road West, H.K. (Please quote Ref. no.) OR email to recruit@boci.com.hk.

*Personal Data collected will be used for recruitment purposes only. Applicants who do not hear from us within 4 weeks may consider their applications unsuccessful and their data will be destroyed within 3 months of receipt.

Company Info

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