Responsibilities:

• Investigate credit card related fraud cases
• Conduct analysis and monitor business alert system
• Handle phone verification
• Perform general clerical duties

Requirements:

• F.7 or above
• Relevant working experience in credit card business an advantage
• Customer-oriented with good communication skill and telephone manner
• Mature, independent and outgoing
• Fluent in English and Putunghua is a must
• 24-hour shift duty required

Applicants for the above position must be proficient in spoken and written Chinese (including Mandarin) and English, and be competent in MS Office applications

Attractive remuneration packages will be offered to suitable candidates. Interested parties please send full resume with present and expected salary to Human Resources Department, 20/F BOC Credit Card Centre, 68 Connaught Road West, H.K. (Please quote Ref. no.) OR email to recruit@boci.com.hk.

*Personal Data collected will be used for recruitment purposes only. Applicants who do not hear from us within 4 weeks may consider their applications unsuccessful and their data will be destroyed within 3 months of receipt.