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Customer Service Officer (E-Commerce)

Asiatees Hobbies Company Limited

  • Company Industries:Others

Job Information

  • Post Date:2013-08-14
  • Career Level:Middle
  • Location:Sheung Shui
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Salary:Not Specified
  • Employment Type:Full Time
  • Others:Recent Graduate will be considered
  • Job Function:Customer Service - Manager  Customer Service - Supervisor/Officer  Marketing - Marketing Communication 
  • Benefits:Education allowance  Flexible working hours  Free shuttle bus  Medical insurance  Perfor

Job Description

If you're looking for something different, you've found the right company. We are an online retail of hobbies/toys products (www.AsiaTees.com/about-us) sold directly around the world through our own website, moving ahead at high speed velocity, and is looking immediately for a top colleague to join our dynamic sales and marketing team. Located in Sheung Shui, we stress on personal growth and development, is an engaging organization, provides financial stability and exciting work.

We look for the person who can help in:

  • Deliver excellent customer service to English speaking customers around the world
  • Answer incoming calls, live-chat and emails from customers
  • Responsible for social media communication and forum replies
  • Manage order fulfillment and work with other departments to complete orders quickly
  • Communicate customer feedback and process suggestions for on-going service improvement

The right candidate must have the following attributes:

  • Speaks and writes good English
  • Form 7 or above with at least 1 year of working experience in related fields
  • Identify customers’ needs accurately and resolve effectively
  • Experience on Online Trading and e-Commerce is an advantage
  • Well-organized and structured people with strong character and work ethics
  • Self-disciplined, takes responsibilities, pleasant personality, honest and eager to learn

We offer the following attractive benefits:

  • Attractive & Competitive remuneration
  • Bright career path and opportunities for advancement & learning
  • Free Company Shuttle
  • Paid Time Off
  • Medical & Health Benefits, Education Allowance
  • Transportation allowance

Please send your full resume with expected salary to jobs@asiatees.com for more information. We keep all applications confidential for 6 months. Any data collected will only be used for recruitment purposes.

Company Info

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