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Technical Support Supervisor-YMS01-JDB

Automated Systems (HK) Ltd

  • Company Industries:Information Technology

Job Information

  • Post Date:2014-05-17
  • Career Level:Entry Level
  • Location:Shatin Area
  • Yr(s) of Exp:5 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Contract, Full Time, Temporary
  • Job Function:Support  Network & System  Others  

Job Description

Responsibilities

  • Deal with customer to compromise the requirements and provide high quality services
  • Manage a technical team in maintenance support service so as to achieve the agreed service level
  • Arrange and allocate resources in completing the tasks by target
  • Monitor and review the staff performance for preparing training plan
  • Keep control of the loan / return parts of the team to maintain a healthy parts level
  • Prepare statistical report of the team and report to the manager

 Requirements:

  • Higher Diploma in computer science or equivalent
  • Holder of ITIL, MCSE/ MCITP certificate would be an advantage
  • Minimum 5 years working experience in IT related field, in which 1 year of them is playing in leadership role
  • Good interpersonal, communication skills and able to work under pressure
  • Detailed oriented, self-motivated, responsible & able to take up challenges
  • Good command of both spoken and written English and Chinese

 

We offer excellent career opportunities, remuneration and benefits to the right candidates. Please state clearly the position you are applying with reference no. in the subject line and sending a full resume in MS Word Format including recruitment channel, present and expected salary to: Human Resources Department, Automated Systems (HK) Ltd., 15/F., Topsail Plaza, 11 On Sum Street, Shatin, N.T. or fax to 2601 6936 or email to job@asl.com.hk

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data supplied will be destroyed within six months after the selection process.

 

 

Company Info

Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 40 years of successful business in Hong Kong and surrounding regions with our customers, partners and vendors.
We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.

Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group”) (HKEx stock code: 771), we are well recognized as a leading global IT solutions and services provider for organizations of all sizes and across all industries.

The ASL Group’s ultimate controlling shareholder is Beijing Teamsun Technology Co. Ltd. (“Teamsun”) whose shares are listed on the Shanghai Stock Exchange (Stock Code: 600410). The Group is a member of the Teamsun Group which recorded turnover with over RMB 5.0 billion and has over 5,000 employees.

With over 2,000 regional employees and an extensive network of leading global partners with whom we have invested heavily over many years, we are able to offer customers a wide range of innovative solutions and services tailored to their specific business needs.

For details, please visit to our company web site at http://www.asl.com.hk/
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