ASSOCIATE, CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
CHOW TAI FOOK JEWELLERY CO LTD
- Company Industries：Jewellery/Gems/Watches
Job Information
- Post Date：2013-08-08
- Career Level：Middle
- Location：Not Specified
- Salary：Negotiable
- Employment Type：Full Time, Permanent
- Job Function：Business Development Marketing - Direct Marketing Account Servicing
- Benefits：Five-day work week
Job Description
Responsibilities:
- Propose and implement effective CRM strategies, programs & events for customer retention and business expansion
- Build up & maintain close relationship with customers to enhance brand image & brand loyalty
- Collaborate with agencies & vendors to develop and implement CRM projects, and evaluate the effectiveness
- Conduct CRM post-campaign evaluation
- Provide clerical support and maintain CRM database system with analysis
- Perform other ad-hoc tasks and projects as assigned
Requirements:
- Degree holder in Marketing, Public Relations or related disciplines
- With solid and hands-on experience in CRM
- Strong CRM / PR / marketing background with exposure in retail / luxury brand
- Customer-oriented, energetic with latest trend & business acumen as well as creativity
- Presentable with outstanding interpersonal, communication & analytical skills
- Good command of written and spoken English, Cantonese & Mandarin
We offer excellent career opportunities, attractive remuneration package & benefits to the right candidate. Interested parties please apply with full resume by stating latest and expected salaries to Human Resources Department, 25/F World Peace Centre, 41-55 Wo Tong Tsui Street, Kwai Chung, New Territories or by email to recruitment@chowtaifook.com
All information collected for recruitment purpose only
Company Info
Chow Tai Fook Jewellery Group Limited (the “Group”; SEHK stock code: 1929) was listed on the Main Board of The Stock Exchange of Hong Kong in December 2011. The Group’s vision is to become the most trusted jewellery group in the world.
Founded in 1929, the Group’s iconic brand “CHOW TAI FOOK” is widely recognised for its trustworthiness and authenticity, and is renowned for its product design, quality and value. A long-standing commitment to innovation and craftsmanship has contributed to the Group’s success, along with that of its iconic retail brand, and has been embodied in its rich 90-year heritage. Underpinning this success are our long-held core values of “Sincerity • Eternity”.
The Group’s differentiation strategy continues to make inroads into diverse customer segments by catering to a bespoke experience for different lifestyles and personalities, as well as customers’ different life stages. Offering a wide variety of products, services and channels, the Group’s brand portfolio comprises the CHOW TAI FOOK flagship brand with curated retail experiences, and other individual brands including HEARTS ON FIRE, ENZO, SOINLOVE and MONOLOGUE.
The Group’s commitment to sustainable growth is anchored in its customer-centric focus and strategies, which are in place to promote long-term innovation in business, in people and in culture. Another asset underpinning sustainable growth is a sophisticated and agile business model. This supports the Group by fostering excellence and extending opportunities along the entire value chain to communities and industry partners across the world.
With an extensive retail network in Greater China, Japan, Korea, Southeast Asia and the United States, and a fast-growing e-commerce business, the Group is implementing effective online-to-offline (“O2O”) strategies to succeed in today’s omni-channel retail environment.
| Position | Company | Location | Update |
|---|