Information Technology Unit

Information Technology Assistant I/II (Ref. 140520-02) 

Duties

The appointee will be required to:

(a) provide technical support and advice to staff and students;

(b) install, support, maintain and trouble-shoot various computer systems including desktop equipment and software, in particular PCs and LAN etc.;

(c) monitor systems and perform day-to-day system administration tasks, such as user account management, daily backup, maintaining scheduled tasks and deploying system patches;

(d) prepare user guides and training materials, conduct user training demonstrations and workshops; and

(e) perform any other duties as assigned.

The appointee will be required to work on shift duties in evenings and weekends. He/she may be required to take up assignments and work outside Hong Kong occasionally.

Qualifications

Applicants should have:

(a) a recognised degree in Information Technology, Computing Studies or a related discipline; and

(b) good interpersonal and communication skills.

Preference will be given to those with experience in helpdesk services.

Fresh graduates are welcome to apply. Applicants with an associate degree or a diploma in a related discipline will be considered for the post of Information Technology Assistant II.

Remuneration

Salary offered will be commensurate with qualifications and experience.

Application

Application forms are obtainable by downloading from http://www.cpce-polyu.edu.hk/chro/app_form/.  Please quote the reference number, unit and post in the application. Completed application forms should be returned to the Human Resources Office, College of Professional and Continuing Education, Room 1710, 17/F, PolyU Hung Hom Bay Campus, 8 Hung Lok Road, Hung Hom, Kowloon by post/fax (2364 0098)/e-mail (huoffice@cpce-polyu.edu.hk). Recruitment will continue until the position is filled.

Note: College of Professional and Continuing Education Limited is an affiliate of The Hong Kong Polytechnic University.

Founded by The Hong Kong Polytechnic University (PolyU), the College of Professional and Continuing Education (CPCE) oversees the operations of the Hong Kong Community College which offers quality sub-degree programmes for secondary school leavers and the School of Professional Education and Executive Development which offers professionally oriented academic award programmes for persons at various stages of their career, including top-up degree awards for associate degree and higher diploma graduates.  There are four Academic Divisions in CPCE, namely Division of Business and Hospitality Management, Division of Languages and Communication, Division of Science, Engineering and Health Studies and Division of Social Sciences, Humanities and Design.