Responsibilities  

1)   Formulate Training Plan for all sales teams - responsible for assessing the different development needs of sales staff and accordingly formulating relevant training plans.

 2)   Develop training material - responsible for developing training material to meet the needs of the sales staff in line with brand requirements.

 3)   Deliver training courses  - responsible for delivering training courses to frontline sales staff in Hong Kong and Macau.  

 4)   Assess training result and effectiveness  - responsible for assessing the effectiveness of the in terms of sales performance and customer satisfaction.

 5)   Manage training budget - responsible for optimising the training budget and ensuring a strict respect of the budget.

 6)   Coordinate training activities in the Asia Pacific Region – to coordinate and keep track of training activities in the Asia Pacific region.

Requirements

• Tertiary educated
• At least 5 years of experience as a trainer in luxury retail, hospitality industry
• Track record in uplifting sales technique for frontline staff
• A self-starter, resourceful and is able to work independently
• Strong interpersonal and communication skills
• Fluent in English and Cantonese
• Proficient in MS Office (Word, Excel, Powerpoint)

 We offer attractive remuneration and benefits package to the right candidate. Interested parties please send your full resume with current and expected salary by e-mail to recruit.hk-mtb@richemont.com.

Information provided by applicants will be treated in strict confidence and will only be used for recruitment purpose.

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, luxury watches and writing instruments. The Group's luxury interests encompass several of the most prestigious names in the luxury industry including Cartier, Van Cleef & Arpels, Piaget, Baume et Mercier, Chloe, Vacheron Constantin, A. Lange & Söhne, Jaeger-LeCoultre, IWC, Panerai, Roger Dubuis, Dunhill and Montblanc.