Customer Service Officers (Public Utilities Hotline)
Make The Right Call
- Company Industries：Advertising/Public Relations/Marketing Services
Job Information
- Post Date：2013-08-24
- Location：Central & Western Area
- Yr(s) of Exp：1 years
- Qualification：School Certificate
- Salary：Not Specified
- Employment Type：Full Time, Permanent
- Others：Recent Graduate will be considered
- Job Function：Call Centre Customer Service - Supervisor/Officer Tele-sales (Telemarketing)
- Benefits：Performance bonus
Job Description
RESPONSIBILITIES:
- To handle inbound & outbound calls
- Ensure customer queries and complaints are quickly and effectively resolved
JOB SPECIFICATION:
- Cantonese, Mandarin, English
- Good PC knowledge and typing skills. Chinese typing an advantage
- Customer-oriented with good communication skills is essential
- Excellent service attitude with good interpersonal, communication and team skills
- Immediately available is highly preferred
- Fresh graduate applicant also welcome
We offer :
- Basic salary with bonus and shift allowance
- Comprehensive training with pay
- Paid annual leave
- Career development opportunities
- Medical coverage
- MPF
Make The Right Call is an equal opportunity employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. Please send detailed resume to : hr@maketherightcall.com or fax 3112 0687 or by mail to :
Make The Right Call
13Flr, Nam Wo Hong Building
148 Wing Lok Street
Sheung Wan, Hong Kong
Company Info
With over 17 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.
Operating 24/7, Make The Right Call works as an integrated extension to Global Brands. Our call centre is based in Hong Kong with a seating capacity of over 250 and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.
Make The Right Call is an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
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