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Service Centre Representative

Tradelink Electronic Commerce Ltd

  • Company Industries:Information Technology

Job Information

  • Post Date:2014-06-10
  • Career Level:Entry Level
  • Location:Kwai Tsing Area
  • Yr(s) of Exp:1 years
  • Qualification:School Certificate
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Account Servicing  Others  
  • Benefits:Double pay  Medical insurance  Performance bonus

Job Description

Reporting to the Assistant Manager – Service Centre, this position is responsible for the processing of trade documents applications submitted to the Service Centre counter and the provision of related customer service. 

 Duties and Responsibilities: 

  • Processing of trade document applications submitted to the Service Centre, which includes document checking and validation, payment collection, general enquiries and other related customer service.
  • Data entry.
  • Payment handling.
  • Filing and other general office duties.
  • Working hours:
    1. For full day staff: Monday to Friday with flexible working hours between 9:00a.m. and 7:00p.m., and alternative Saturday duty between 9:00a.m. and 2:00p.m.
    2. May need to work overtime and report duty in head office in case of necessary.
  • May need to work in different locations. 

Job Specifications: 

  • Minimum of Form 5 education.
  • At least 1 years of experience in customer service
  • Experience in import / export trade is definitely an advantage.
  • Good PC skills, fast and accurate typing of 40 wpm or above.
  • Good interpersonal skills, attentive to details and good team spirit.

We offer fringe benefits including medical insurance, double pay, discretionary bonus and good career prospects. Interested parties, please apply with a detailed CV with present and expected salary to: The Human Resources Department, Tradelink Electronic Commerce Limited, 11/F & 12/F, Tower B, Regent Centre, 63 Wo Yi Hop Road, Kwai Chung, Hong Kong or by fax : 25991680 or e-mail : hrdept@tradelink.com.hk 

"Personal data provided by job applicants will be used strictly in accordance with Tradelink's Personal Data Collection Policy for Recruitment, a copy of which is available at http://www.tradelink.com.hk"

Company Info

TRADELINK, a publicly listed company, is aimed at empowering our clients with business enabled e-solutions for their commercial and financial activities.

For more information about the company, visit our website at http://www.tradelink.com.hk/

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