Care Specialist (Customer Service)
Coloplast (Hong Kong) Ltd
- Company Industries:Medical / Pharmaceutical
Job Information
- Post Date:2013-08-05
- Career Level:Entry Level
- Location:Lai Chi Kok
- Yr(s) of Exp:1 years
- Salary:Not Specified
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Supervisor/Officer Tele-sales (Telemarketing) Direct Sales
- Benefits:Five-day work week Medical insurance
Job Description
Responsibilities:
- Handle independently all in & out bound calls for customers
- Pro-active telephone follow-up, promote Coloplast product directly to customers
- Handle product enquires/complaint, troubleshooting and coaching to end-users
- Completes monthly inbound and outbound call activity goals and require to meet sales targets
- Operates Oracle CRM On Demand and accurately completes account/prospect records/profiles/order
- Reporting as needed or requested
- Other duties as assigned
Requirements:
- Fluency in Cantonese, English and Mandarin
- Excellent verbal, problem solving and relationship building skills
- Passionate, positive attitude, mature, patient, outgrowing personality and results driven
- Candidates with 1-2 years working experience and that in sales/customer service experience will be an advantage
- Intermediate computer skills
- Products & technique training will be provided
We offer 5-day work with attractive remuneration and medical coverage etc. for right candidates. Please apply with detailed resume, present and expected salary to the below email before 15th August 2013.
Personal data collected will be used for recruitment purpose only.
Company Info
We challenge you to come closer
That's exactly what we do at Coloplast. Our products help people with intimate health care needs, and we get closely involved when developing devices together with users. Take a closer look at the opportunities – we challenge you.
To meet the needs of our expanding business, we seek high caliber candidate to join Coloplast (Hong Kong) Ltd.
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