Basic Functions:

1. Basing on the installation schedule, complete the related installations on time according to the quality standards and installation specifications.
2. Complete the store installation documents on time on request
3. Keep good relationship with the on site representative from any parties of the client side
4. Provide accurate and precise information to improve the installation work

Location:

1. Mainly Hong Kong based, working with other function team & suppliers in Asia
2. Need to travel to Indian &  Asia Pacific area for on-site preview, installations and maintenance & repair management.

Principal Duties and Responsibilities:

1. Communicate with all the related parties, including but only clients, suppliers, and internal associates for the proper on site survey, installations and maintenance & repair works, etc.
2. Complete the on site survey, installation and maintenance & repair work according to the plan and schedule confirmed by management and clients
3. Prepare the installation documents according to the rules & regulations issued internally
4. Establish and keep good relationship with any parties related to the installations
5. Lead and manage the on site works according to our Standard Operating Procedures
6. Have clients confirm the installation with signature on the turnover sheets
7. Keep record abut all the issues happened during the on site survey, installations and maintenance & repair work, etc. And communicate with Account Manager and some other associates in the team on time both verbally and in writing
8. Keep the related parties updated and management posted for any abnormal issues during the installations, etc.
9. Complete the post installation report on time and submit to Account Manager to check
10. Complete any temporary and new works due to the occasional reason from the company and clients, and business changes, etc.

Organizational:

1. Reports to Account Manager
2. Key internal contacts: Account Manager, Customer Service Coordinator/Supervisor
3. Key external contacts: Clients and Installation Suppliers, etc.

Education/Experience/Skills:

Education: College/University graduated in related field, art, decoration, building design, etc.

Experience:

1. Minimum of 3 years as an Installation Coordinator or Engineer in related field
2. Experience of store fixtures installation, assembling in electric, machine & furniture, etc. and processing in mechanical, plastic & wood preferred.
3. Coordination, prior leadership and management experience is a plus.

Skills: Self-starter, Detail orientated, computer literate, organized, good communicator and team player.

Language: Fluent in English (both writing and talking) and Chinese (Cantonese or Mandarin), any other one or two Asian language is highly preferred.