Role/Scope

Guarantee sales in respect of the company’s image

Key Responsibilities:

• Customer assistance: listen to the client, introduce the product, being able to condition in the product choice
• Finalize sale (cross selling, up selling)
• Complaint management and post-sale service
• Give information and suggestions to take care of the product
• Sell, assist and gain a loyal client
• Constant database update
• Manage and control cash register : sales receipt printout, tax free, gift vouchers, bank deposit
• Corporate layout and Visual Merchandising rules to be applied, keeping the high standard of the boutique image
• Share and respect administrative and corporate guidelines
• Stock management: re stock goods on display
• Personal care in respect of corporate guidelines

Skills & Experience

• Min. 2 years of experience in luxury retail industry
• Fluent speaking in Cantonese, Mandarin and English
• Elegant (good looking, well cared figure, no distinguishing mark (tattoo,...), well-balanced body language)
• Sales experience of luxury brands (sales technique, knowledge for the sector in terms of customers and needs)
• Excellent relation skills ( empathy, communication, good speech skill, be positive)
• Good skills of working in respect of targets (KPI’s, in quantity and quality)
• Product knowledge (materials, wearability, functionality; respect of company’s guidelines in display, presentation to the client, management)
• Service oriented (taking care of others’ need, motivation is to satisfy client’s need, patience)
• IT knowledge
• Inventory management
• Immediately available is preferred

The story of La Perla begins in 1954 in Bologna, a city renowned for its arched colonnades and Renaissance structures.  It is here that the talented corsetry maker Ada Masotti first designed undergarments that would revolutionise the way women dress forever.

Ada pioneered a vision to enhance feminine beauty and elegance. Her dedication to craftsmanship and quality led her to explore how lingerie could be both functional and luxurious. From innovative constructions to the velvet lined boxes which present the items inside like they were precious jewels, Ada’s creations were instilled with a quality that we recognise today as ‘made in Italy’.

Owing to this rich heritage and unrivalled knowledge of the female body, La Perla has grown into a leading luxury fashion house. La Perla is available through a network of flagship stores, shop-in-shops, department stores and specialised boutiques, located in the heart of the most important fashion districts in the world.

Today, in the same northern Italian town where La Perla first started, a long-standing team of talented craftspeople continue to preserve and perfect Ada’s vision. They address the ever-changing demands of fashion and are committed to interpreting the evolution of femininity through the art of lingerie.

OWNERSHIP

In 2018, La Perla was purchased by Amsterdam-based private equity firm, Tennor Holding B.V , whose active investment role continues to expand La Perla across the globe as a leading luxury purveyor of intimate apparel.