Responsibilities:

• Act as a shift leader of front desk and duty manager of the hotel;
• Responsible for on-day room sales and night audit management;
• Carry out room inspection for VIP;
• Supervise the front desk to provide quality services, provide on the job training to guest services officers and handle guests’ enquiries and complaints;
• Ensure the cross-departmental communication in order to handle both guest and operational issues effectively;
• Overnight shift duty is required.

Requirements:

• At least 3-4 years experience in the role of Front Desk Supervisor, Assistant Manager or Reception Manager;
• Familiar with hotel system will be an advantage;
• Possession of good leadership, presentation and organizational skills;
• Mature, detail-minded, people oriented with excellent interpersonal skill;
• Good communication skill in both English and Chinese;
• Immediate available is preferred;
• Candidates with less experience will be considered for the role of Guest Services Supervisor.

We offer attractive remuneration package to the successful candidate with 5-day work. If you are looking for a challenging work opportunity which offers you excellent prospects, please email your detailed resume with current and expected salary to recruit@butterflyhk.com.

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Our Group is one of the fastest growing boutique hotel chains in Hong Kong. Having launched and managed 6 hotels, the Group is working on opening more of the kind in the territory. To support this rapid growth, we are now looking for high caliber, experienced and most importantly devoted & dedicated professionals for the following career opportunity.