SENIOR GUEST SERVICES OFFICER / GUEST SERVICES OFFICER
Butterfly Hotel and Serviced Apartment Group Limited
- Company Industries:Others
Job Information
- Post Date:2014-07-25
- Career Level:Middle
- Location:Not Specified
- Qualification:Non-Degree Tertiary
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Supervisor/Officer Hospitality / Hotel Services Public Relations - General / Support&nb
- Benefits:Five-day work week
Job Description
Responsibilities:
- To carry out all check-in and check-out procedures in an effective and efficient way;
- To provide quality service and handle guests’ enquiries & complaints;
- To achieve the high level of guests satisfaction with courteous and friendly manner;
- To ensure the cross-departmental communication in order to handle both guest and operational issues effectively;
- Overnight shift duty is required.
Requirements:
- Diploma holder or above in Hospitality Management or related disciplines is most preferred;
- With relevant experience in hotel industry in a similar capacity;
- Pleasant, detail-minded, customer oriented with excellent interpersonal skill;
- Good communication skill in both English and Chinese;
- Immediate available is preferred;
- Candidates with no relevant experience will be considered for the role of Guest Services Officer.
We offer attractive remuneration package to the successful candidate with 5-day work. If you are looking for a challenging work opportunity which offers you excellent prospects, please email your detailed resume with current and expected salary to recruit@butterflyhk.com.
(Data collected will be used for our recruitment purpose only)
Company Info
Our Group is one of the fastest growing boutique hotel chains in Hong Kong. Having launched and managed 6 hotels, the Group is working on opening more of the kind in the territory. To support this rapid growth, we are now looking for high caliber, experienced and most importantly devoted & dedicated professionals for the following career opportunity.
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