Responsibilities:

• Answering incoming call, enquiries and requests
• Manage day-to-day process of customers’ orders
• Handle customer general enquiries and complaints in professional way
• Maintain good relationship with the customers
• Input invoices and orders to our System and maintenance of the database
• Screening emails including collection forms, membership application forms and discount card applications
• Provide administrative support and other ad hoc task

Requirements:

• F.5 or above with fluent English and Chinese
• Min. 2 years relevant working experience
• Good communication skills, self-initiative, responsible, polite, willing to work under pressure
• With pleasant, energetic & helpful attitude

Sunion is the fastest growing Apple Premium Reseller (APR) in Hong Kong and Greater China.  With over 30 stores in mainland China (Goungzhou, Shanghai, Beijing and other major cities in China) and operating six stores in Hong Kong.  We provide excellent and professional services to all level of customers. To cope with our expansion, we're looking for an energetic, responsible and passionate people like you to join us.