Responsibilities:

• Ensure secure and stability environment for IT network infrastructure, network equipment and IT platform
• Monitor and coordinate in project management to ensure overall system project deliverable on time and meet user requirement
• Prepare tender documents; review and prepare evaluation document according to tender responses; provide recommendation appropriate vendors for the project
• Supervise and manage the team to coordinate the review and acceptance of deliverables from outsourcing contractors to ensure user requirement met
• Review and maintain system operation contingency plan and system risk assessment for project and IT operation procedure
• Handle emergency incident effectively to provide immediate coordination with vendors for urgent technical support and incident report escalation to management
• Liaison with vendor and external service providers to ensure the quality of network equipment, IT hardware, software and telecommunications services
• Sourcing and Support in purchase requests and maintain contracts for procurement
• Review and maintain department policy, user manuals and system documentation

Requirements:

• Minimum 3 years experience in computer operations and technical support with 1 year of management experience. Experience in project management is a plus
• High Diploma or above in Computer Science, Information Technical or related discipline
• Solid experience in variety IT system and network infrastructure implementation including LAN, WAN, Servers, VoIP, Switch, Firewall, Networking, Security, Windows/Linux platform
• Able to work independently under pressure
• Good team player with excellent communication and interpersonal skills

Remuneration packages will commensurate with qualifications and experience. Interested parties please send application letter (please state the position applied) with full CV, expected salary, date available and contact number to Human Resources Manager, Senior Citizen Home Safety Association, F42, 1/F, Oi Man Shopping Centre, Oi Man Estate, 60 Chung Hau Street, Homantin, Kowloon, Hong Kong with position applied and “Confidential” marked on the envelope or send email to jobapply@schsa.org.hk.

Information provided will only be used for the purpose of recruitment and selection within the Association and treated in strictly confidential. Only short-listed candidates will be contacted.

Senior Citizen Home Safety Association (‘SCHSA’) was founded in 1996 as a non-profit charitable organisation with a self-financing model. Today it is one of the most established social enterprises in Hong Kong. SCHSA provides Care-on-Call Service, a comprehensive 24/7 support service consisting of emergency aid, integrated care, around-the-clock vigilance service, health management, and day-to-day living assistance. The Association also provides training and workshops to the elderly and their family and caregivers. In addition, SCHSA’s EasyHome Services provide at-home care to elderly consisting of elderly care, medical escort, house cleaning and rehabilitation services. SCHSA strives to enable elderly to age in place and lead quality lives independently. SCHSA innovates and leverages technology to deliver people-centric services.

We are looking for talented and passionate individuals who are interested in combining the challenge of running real businesses with the satisfaction of delivering tangible social impact and direct community engagement. We are open to strong candidates who consider this as their second career.