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Customer Service Coordinator

SCHMIDT-iSOFT LIMITED

  • Company Industries:Others

Job Information

  • Post Date:2014-08-08
  • Career Level:Entry Level
  • Location:Shau Kei Wan
  • Employment Type:Full Time
  • Job Function:Clerical / Admin Staff  Customer Service - Supervisor/Officer  Account Servicing  
  • Benefits:Education allowance  Five-day work week  Life insurance  Medical insurance  Performance

Job Description

Job Responsibilities:

- Work with sales as a team to:

  • Provide pre-sales support such as tender/quotation/service contract preparation
  • Maintain high level of customer service quality in responding to customer’s enquiries and build up long term relationships with customers;
  • Provide after-sales service support while increasing customer satisfaction and loyalty;
  • Closely follow up on customer’s A/R
  • Manipulate order processing procedures and sales system database update
  •  Provide other sales administration support

- Liaise with other departments of the Company such as miles-stone plan and R&D deliverables and the related documents

- Consolidate and generate purchase requirements and sales reports

 Job Requirements:

  • Diploma holder or above in administrative discipline;
  • 2 – 3 years or above working experience, preferably in software company
  • Good command of written and spoken English and Chinese including Mandarin;
  • Proficiency with Microsoft Office; Knowledge of Oracle system is an advantage

 The Person:

  • Good interpersonal, communication and presentation skills;
  • Good team player with strong sense of responsibility, independent, well-organized, proactive and result-oriented
  • Immediate available is preferred

We offer attractive remuneration and generous fringe benefits to the qualified candidate. Interested parties please send the full resume and expected salary to Human Resources Department, 19/F, Sing Tao News Corporation Building,  Tung Wong Road, Shaukeiwan, Hong Kong or email to recruit.hk@schmidt-isoft.com

All data collected is for recruitment purpose only. Applicants not invited for interview within 8 weeks from the date of this posting may consider their applications unsuccessful.

Unsuccessful applications will be destroyed after 6 month.



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