This role serves as customer liaison on projects to assure success throughout entire customer life cycle. Interacts with clients/customers, staff, Group Managers, and applicable departments at SAS. Leverages domain and industry expertise. Understands the sales cycle and the concept of business solution selling.

Primary Responsibilities

• Manages customer expectations fully and acts as customer liaison.
• Participates with account management teams to write, estimate and review proposals for software and services deals.
• Completes risk assessment documents for projects, meeting articulated criteria (sizeable financial concerns, heavy use of subcontractors, implementation of new solutions, etc.)
• Prepares sample or high level project plans to satisfy customer requirements to close deals, identify potential implementation options and provide recommendations on implementation approaches.
• Assists in the response to RFIs and RFPs, utilizing the RFP Repository and coordinating the consulting resources that are providing the technical information.
• Assumes fiscal responsibility for the projects, including managing budget, expense management, timely invoicing, receivables tracking and monitoring /managing subcontractor expenses.
• Identifies and matches skills of project team members with the implementation requirements and tasks, including subcontractors if required, and verifies that team members know and understand their assignments.
• Leverages methodologies, enablers and best practices to accelerate project delivery.
• Forecasts revenue and resource requirements for the duration of the project.
• Builds relationships with clients that characterize partnership, cooperation and trust.
• Assures overall customer satisfaction through project health checks, surveys and Delivery Excellence agreements.
• Performs other duties, as assigned

Requirement:

• Project Management Professional (PMP) certification preferred.
• Knowledge of Project Management Practice procedures and tools.
• Excellent partner/vendor management skills, including meeting content/agenda and proactive/creative management of issues.
• Familiar with Banking and Insurance industry is preferable.
• Very good problem-solving, organizational, written, oral, and interpersonal communication skills.
• Ability to work independently and with a team.

We offer competitive remuneration package to the successful candidate. Please send your detailed resume, expected salary, contact telephone number and availability to career.hk@sas.com

Information provided will be treated in strict confidence and used exclusively for recruitment and selection purposes, in accordance with our personal data privacy statement, which is available on request. All unsuccessful applications will be destroyed 6 months after the completion of the relevant recruitment and selection exercises.

Due to the volume of applications, we regret that only short-listed candidates will be notified.

SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers improve performance and deliver value by making better decisions faster. SAS gives you THE POWER TO KNOW®.