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Senior Customer Service Officer / Customer Service Officer

Edison Global Networks Limited

  • Company Industries:Telecommunication

Job Information

  • Post Date:2014-08-22
  • Career Level:Middle
  • Location:Kwun Tong Area
  • Yr(s) of Exp:3 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time
  • Job Function:Customer Service - Supervisor/Officer  Network & System  Sales - Sales Management  
  • Benefits:Five-day work week  Medical insurance  Performance bonus

Job Description

Responsibilities:

  • Responsible for supporting sales activities, customer service and project co-ordination
  • Work closely with project management team.
  • Follow up and manage company account, prepare quotation and maintenance contract.
  • To assist the sales orders and delivery arrangement of sales team.
  • Client liaison, coordination with internal teams and outside vendors, and on site management for the duration of projects
  • Enhance project operation efficiency and account servicing quality
  • Coordinate the end-to-end project delivery life-cycles for multiple projects.

 

Requirements:

  • Diploma / Degree holder
  • Minimum 3 years experience in customer service or project support; experience in Networks or Telecom sector is a MUST
  • Good communication, presentation and interpersonal skills
  • Mature, work independently and self-motivated
  • Proficient in English, Cantonese & Mandarin: reading & writing
  • Proficient in MS Word, Excel and PowerPoint

 

Interested parties please send your full resume with expected salary email to hr@edison.com.hk

Company Info

Edison was incorporated over 18 years in Hong Kong. We are a IT Solution company. To cope with fast expansion, we are looking for high caliber candidates to join our company.

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