Customer Service Coordinator (Medical / Lifestyle)
Inter Partner Assistance Hong Kong Limited
- Company Industries：Others
Job Information
- Post Date：2014-08-27
- Career Level：Entry Level
- Location：Kwun Tong Area
- Qualification：Non-Degree Tertiary
- Employment Type：Full Time, Permanent
- Others：Recent Graduate will be considered
- Job Function：Call Centre Customer Service - Supervisor/Officer
- Benefits：Five-day work week Medical insurance Overtime pay Performance bonus
Job Description
Job Responsibilities:
- Manage customer service case properly and promptly in the operation centre
- Deal with internal and external customer in a professional manner
- Deal with operational planning and cost control
- Coordinate with different branches of other countries to assure proper service delivery
- Perform ad hoc tasks as required
Job Requirements:
- Diploma holder or above
- Good analytical skill
- Experience in call customer service field would be an advantage
- Good command of English, Putonghua & Cantonese
- Familiar with MS OFFICE applications
- Shift duty is required
If you are interested in the above position, please send your CV in MS WORD format with availability, current salary and expected salary to recruitment@ipahk.com.hk and state “Application for Customer Service Coordinator (Medical / Lifestyle)” in the subject header.
Company Info
Company Overview
The Inter Partner Assistance (IPA) Group is an assistance company offering a wide range of tailor-made business solutions, to provide instant support to emergency situations by our
global network and 24/7 alarm centers worldwide.
Our mission is to provide clients a peace of mind and to enrich their customers’ experience. Leveraging on global network and alarm center, clients and their customers can reach for our service anywhere, anytime.
To lean more, please visit:
Website: www.ip-assistance.com
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