Service Coordinator (Call Centre)
Daikin Airconditioning (Hong Kong) Ltd
- Company Industries:Freight Forwarding/Delivery/Shipping
Job Information
- Post Date:2013-09-10
- Career Level:Entry Level
- Location:Kwun Tong Area
- Yr(s) of Exp:2 years
- Qualification:Non-Degree Tertiary
- Salary:Not Specified
- Employment Type:Full Time, Permanent
- Job Function:Call Centre Customer Service - Supervisor/Officer
- Benefits:Double pay Five-day work week Medical insurance Overtime pay Performance bonus
Job Description
To achieve our vision and support the next phase in our rapid growth, we are currently looking for candidate with suitable caliber to fill up the following position.
Responsibilities:
- Handle incoming phone calls and answer customers’ inquiries by providing concise and accurate information in timely, professional and courteous manner
- Co-ordinate with internal departments of the inspection schedules and customer’s needs about the repairing parts/accessories
- Understand the needs of customers and schedule inspection appointments with customers whenever necessary
- Dispatch inspection order
Requirements:
- F.5 or above education level
- Good command of both spoken and written English and Cantonese
- Solid customer service experience in call centre will be an advantage
- Minimum 2 years of working experience is required
- Initiative, independent, self-driven, responsible and result-oriented
- Immediate available preferred
We offer attractive salary and fringe benefit package to the right candidate. Interested parties please send full resume with expected salary by email to recruit@daikin.com.hk
Personal data collected will be used for recruitment purpose only and all applications will be treated in strict confidence.
Company Info
Daikin Airconditioning (HK) Ltd is a subsidiary under the Daikin Industries Limited is the global leader in the manufacturing of air-conditioning systems. Over 35 years' establishment in Hong Kong and our services are covering both in Hong Kong and Macau Market.
Being the world's sole manufacturer capable of developing a full line of dynamic products from refrigerants to air-conditioners, Daikin has built a well-established and strong presence in Japan, China, Southeast Asia, Europe as well as North America. Its comprehensive range of products includes sophisticated air-conditioning systems for residential and commercial use.
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