Your responsibilities will be to

• Participate in monitoring and maintenance of business applications and production environment and respond to exceptions by initiating the correct actions to meet the highest availability targets.
• Gain in-depth knowledge about SWIFT's internal applications and their interactions in order to identify and analyze problems.
• Make suggestions on improvements and participate in implementation of approved improvements throughout the supported applications architecture.
• Develop documentation and procedures for identified scenarios.
• Identify problems and participate in problem management resolution by collecting and tracking data and progress.
• May resolve issues regarding on line transactions, system status and procedures, downtime procedures in accordance with the service level agreement.
• Review moderately complex problem situations and participate in the identification of opportunities for improvement to processes, procedures or tools.
• Ensure user satisfaction by providing preventive maintenance, troubleshooting and problem resolution services.

Do you have what it takes?

Education

• University degree IT / Engineering or equivalent.

Experience

• Some experience in a similar position in a comparable technical environment is an asset

Professional knowledge and expertise

• Excellent analytical and assessment skills
• Excellent communication skills, fluency in English
• HP Unix OS knowledge
• Sun OS knowledge
• Windows XP / 2003 knowledge
• Knowledge in following areas is an advantage:
  - Oracle
  - Perl scripting
  - TCPIP, DNS, and VPN
  - Information Broker systems

How to Apply

For details of the above job requirements, please visit our career website at www.swift.com/careers and search for Reference No. 56469. Interested individuals please submit your job application online. Or you can send your detailed resume with current and expected compensation package to recruitment.ap@swift.com by quoting the position title and reference number on the subject line.

All applications will be treated in strict confidence. Personal information collected will be used solely for the purpose of recruitment. If you are not invited for an interview within 4 weeks, your application will be filed for a further 12 months, to be considered for other appropriate positions.

Who we are

SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging, standards and product & services to over 11,000 banking and securities organization in 215 countries and territories.

SWIFT is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value — every instant of every day, in almost every country.

Joining SWIFT gives you unparalleled exposure to knowledge, expertise and technologies. If you have what it takes, you’ll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world.

SWIFT is unique. There is no other organization like ours in the world driving the long-term future of the financial ecosystem. You’ll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment.