Zuellig Pharma, Hong Kong is the leading health care service provider in Hong Kong, and is on the lookout for a customer service driven, Distribution Service Manager to lead a team of  drivers and delivery assistants in a new world class distribution center. You will always get the best out of your team, leading, coaching, inspiring and motivating up to50 plus people to achieve improved results every day

Responsibilities

• Lead and develop a team of up to 50 delivery staff
• Effectively manage permanent team and contract transport providers, ensuring the quality and compliance processes are followed, and service and cost targets are achieved
• Drive a strong team working environment by setting clear expectations on how the team need to work together to improve performance
• Continually review all aspects of the distribution network, working closely with clients, customers and own team to improve customer service and cost
• Develop and recommend capital expenditure for acquisition of new systems and equipment to increase efficiency and customer service
• Negotiate contracts with contract transport providers, and monitor contract fulfillment
• Promote and ensure a consistent, fair and thorough approach to the implementation of people policies and procedures
• Deliver full compliance to all company and legislative health & safety requirements, as well as excellent standards of GDP, hygiene and housekeeping

Requirements

• At least 10 years of excellent transport management/delivery service experience in a fast-moving, multi-customer environment
• Professional diploma or above in Transport Management
• The ability to inspire and lead your team to exceed customer service, compliance, quality, cost and people targets
• A high level of time management, prioritization and organizational skills coupled with the ability to multi-task.
• Proven analytical, problem solving and project management skills
• Drive and determination to deliver continuous improvement
• Exposure to operating in a fast moving, commercial environment with a strong customer service bias
• All-round knowledge of health & safety at work and GDP practices
• Good command of spoken and written English and Chinese

We offer competitive remuneration package to the right candidate. Interested parties please apply with full resume stating present and expected salary to : The Human Resources Manager, Zuellig Pharma Ltd., Suite 608, 6/F, Devon House, Taikoo Place, Quarry Bay, Hong Kong or email to

recruit-zphk@zuelligpharma.com.

Only shortlisted candidates will be notified. Personal data collected will be used for recruitment purpose only.

Established in 1922, Zuellig Pharma is the leading healthcare services provider in Asia with operations in 13 countries.  The company provides targeted solutions including distribution of pharmaceuticals, medical devices and clinical trial materials, sales and marketing outsourcing, patient-centered programs, and a full range of retail pharmacy services.

Privately held and headquartered in Hong Kong, Zuellig Pharma employs 10,000 people and serves over 290,000 doctors, hospitals, pharmacies and clinics across Asia.  More information about the company may be found at www.zuelligpharma.com.

We would like to invite high caliber candidates for the following vacancy: