Responsibilities: 

• Assist to plan, implement and execute agency compliance program, review compliance policies, flourish its development, and continue to promote the best practice in the agency channel
• Help foster and communicating compliance messages to reiterate agency compliance awareness
• Handle the non-customer complaints and dissatisfaction by working across different departments on investigation and response to complainants and regulators, conduct irregularity checking and issue relevant findings to Management. Formulate actions to mitigate the risk which may undermine company reputation from complaints and dissatisfaction Collaboration with our corporate or local office to carry out various audits relating to their sales activities,
• Update the departmental key risk area and work closely with various departments on a broad scope of compliance responsibilities
• Any others tasks deemed necessary and directed by Senior Manager or Senior Management of Agency Administration
  

Requirements: 

• Degree holder in any discipline
• At least 7 years of experience, preferably with experience in Agency Compliance, Customer Service, Legal and Compliance or Risk Management
• Familiar with industry’s practice and statutory regulations
• Some legal and/or audit knowledge would be highly preferred
• Able to work under pressure and manage multi-tasks independently are essential
• Fluency in both English & Chinese (verbal & written skills are essential)
• Good analytical, interpersonal & presentation skills
• Proficient in MS Office
  
  

For other vacancies, please visit our website at http://www.prudential.com.hk/staffrecruit

We offer an attractive remuneration package including 5-day work week and flexible benefits. Please send your application with present and expected salaries to Human Resources, 25/F, One Exchange Square, Central, Hong Kong OR email to staff.recruit@prudential.com.hk OR fax to 2525-0434.

Data collected will be used for recruitment purpose only and will be kept for 12 months. Only short-listed candidates will be notified.