Our client, a reputable local bank, is seeking a candidate to join their team. Focusing on handling customers' enquiries,  candidate is responsible for:

Role and responsibilities

• Handles customer enquires and complaints to ensure customer satisfaction and all service standards are met
• Cross selling banking products including credit card, card loans and personal loans to customer.

Requirements:

• Form 5/HKDSE or above
• 1-2 years’ experience in Customer Services / Call Centre and familiar with bank products
• Good command of spoken English, Cantonese and Mandarin
• Good interpersonal and communication skills
• Customer-oriented mindset
• Able to work independently under pressure

Interested candidates please forward your resume (in MS Word format) together with current and expected salary details to resume@talent-axis.com.



We are expert in Talent Management solutions. Headquartered in Hong Kong, Talent Axis is a specialized recruitment firm providing service to financial institutes, commercial & industrial sectors, as well as IT & T, dealing in permanent positions, contract roles and temporary assignments.

Employment Agency Licence No.68188