Job Summary:

This position is to lead and manage the team to drive operational excellence to achieve company objectives in our Shanghai Center.

Responsibilities:

• Manage the center to achieve company objectives and sales targets
• Plan and implement operational strategies to ensure operations function are in compliance with corporate brand standards
• Drive operational excellence and deploy best practices across all operational aspects to meet business targets as well as customer satisfaction
• Review and implement operational procedures to maintain operational efficiency and effectiveness
• Motivate the team to provide excellent service and achieve business results by coaching and managing their performance
• Implement new initiatives such as staff development, to develop operational culture and enhance the quality of services
• Work closely with marketing team in the development and implementation of promotion activities

Requirements:

• Minimum 6 years of management experience in retail or service industry
• At least 5 years experience in working with frontline operations or manufacturing environment
• Fluent Mandarin speaking is preferred
• Result-driven with excellent leadership skills and ability to manage a sizable team
• Excellent people management and coaching skills
• Ability to thrive in a fast-paced environment
• Six-Sigma certificate holder is highly desirable 
• Willing to stay in Shanghai

Interest parties, please send your full CV stating your availability, current and expected salary via email to hr5@neoderm.com.hk

All personal data collected will be treated in strict confidence and be used for recruitment purpose only.