Customer Services Officer
Aromatic Air Management Limited
- Company Industries:Health & Beauty Care
Job Information
- Post Date:2014-12-03
- Career Level:Entry Level
- Location:Not Specified
- Yr(s) of Exp:2 years
- Qualification:Degree
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Supervisor/Officer Others
- Benefits:Performance bonus
Job Description
YOUR ROLE:
- Provide service to complete order fulfillment. Manage accounts in terms of order processing, follow-up order to ensure price integrity and on-time delivery.
- Handle overall delivery process including, but not limited to order placement, expedite deliveries, quality control. Monitor inventory conditions and keep inventory accuracy.
- Handle customer’s enquiries, prepare quotations, follow-up order and provide after sales services.
YOUR RESPONSIBILITIES:
- Handle customer enquiries, orders, and complaints to ensure timely responsiveness to customers.
- Assist in procurement and inventory management.
- Coordinate with warehouse and shipping department for goods receiving, packing and shipping.
- Follow-up delayed payments.
- Provide office administration support.
WHAT WE WILL BE LOOKING FOR IN YOU:
- 2+ years customer service or related experience is preferred.
- Strong data entry and organization skills.
- Detail oriented and good follow-up skills.
- Ability to effectively manage many priorities and issues.
QUALIFICATION REQUIREMENT:
- Degree is preferred.
- Good command in spoken and written Chinese and English.
- Chinese Typing and Microsoft Word, Excel & Powerpoint skills are required
We offer attractive salary and remuneration to the right candidates. Interested parties please submit your resume with present and expected salary to Aromatic Air Management Limited at email: yoko.wong@aromatic.hk and norman.chan@aromatic.hk.
Personal data collected will be used for recruitment purpose only and will be kept strictly confidential.
Company Info
Parisine was a French expression invented during the 19th century to symbolise the special spirit of Paris. It is now the name of a perfume and home fragrance company.
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