The Job:

• Approve and check claims within settling authority and refer those in excess to the senior management with appropriate commentary and recommendation
• Direct in the investigation of doubtful and questionable claims
• Ensure all outstanding claims are adequately reserved
• Control and monitor claims settling agents and conduct yearly claims audit
• Prepare necessary statistical information and quarterly reports for management use
• System development and enhancement with IT Department
• Able to lead and develop electronic claim system to meet the customers needs
• Handle departmental administrative and personnel matters by monitoring and supervising staff and ensure their performance meet with service standard
• Provide training to staff on claims matters

The Person:

• Good insurance knowledge with at least 10 years of experience in general insurance claims area
• University graduate or above and/or holder of ACII/ANZII (Snr Assoc) qualification
• Experience in claims reporting and data analysis
• Good supervisory and management Skills
• Proactive and result-oriented
• Pleasant, communicative and a good team player
• Good command of English and Chinese, both spoken & written

We offer 5-day work, 20 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate. Interested parties please send your full resume with current & expected salary, education and working experience to Human Resources Department (2/F, 308 Des Voeux Road Central, Hong Kong) or email to recruit01.hk@fwd.com or fax to 2850 3838.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.