Job description

The Associate is a key person in the Operations team. You are the bridge between Lazada Marketplace and our external sellers (retailers, distributors, brands). You will work with them to become more successful sellers on Lazada, help them to resolve issues and increase their sales.

Responsibilities

• Establish strong relationship with sellers, you are their key contact person in Lazada
• Resolve issues for sellers
• Managing the customer base through professional account management,
• Consistently meeting quarterly revenue sales targets,
• Forecasting product requirements and business potential as accurately as possible,
• Maximizing customer penetration and satisfaction,
• Developing strong relationships with direct and channel customers and named key
  accounts,
• Implementing sales strategy and various sales promotions for existing customer bases;
  and
• Deliver buy-in demo to existing customer for add-ons/modules selling.
  
  
  

Requirement

• Previous experience in Sales/Accounting management and Customer Service will be an advantage
• Possess strong merchandising and sourcing background preferred in e-commerce industry
• Fluent in both spoken/written English (MUST), Cantonese & Mandarin
• Outstanding communication and convincing skills
• Strong analytical skills and can deal with numbers
• Good knowledge of MS Office applications (Word, Excel, Powerpoint)
• Enthusiasm for internet and its possibilities
• Ability inn working independent as well as in team
• Structure person focused on process, details and quality
• Fresh graduate are also welcome
• Immediate availability will be of prime consideration
  
  
  

Website: www.lazada.com

Interested parties, please send your full resume in MS Word format (MUST) stating clearly your current and expected salary to : hk.hr@lazada.com.

All applications received will be used strictly for selection purposes only.

Launched in 2012, Lazada Group has grown to become the leading online shopping and selling destination in Southeast Asia. The company has about 5,500 employees in the region, with operations in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam, and a team in Hong Kong that drives cross-border marketplace activities. Lazada also operates technology hubs in Ho Chi Minh City and in Moscow.

Lazada’s strong performance has earned the support of key investors such as Alibaba Group, Temasek Holdings and Rocket Internet.

We are searching for dynamic, entrepreneurial, broad-minded individuals to join us. Be part of the team that is steering the exciting eCommerce revolution in Southeast Asia!

www.lazada.com