Japanese Speaking Customer Services Officer (カスタマーサポートサービス)
Tengard Financial Services Limited
- Company Industries:Financial Services
Job Information
- Post Date:2015-01-12
- Career Level:Entry Level
- Location:Tsim Sha Tsui
- Qualification:Matriculated
- Employment Type:Full Time, Permanent
- Others:Recent Graduate will be considered
- Job Function:Clerical / Admin Staff Financial Services Customer Service - Supervisor/Officer
- Benefits:Five-day work week Medical insurance Performance bonus
Job Description
Job Responsibilities
- Handle clients or business partners enquiries
- Perform business admin duties and follow up on outstanding issues
- Assistant to Business Development Manager
- Prepare seminar for Business Development Manager
- Assist on ad hoc jobs
Requirements
- Fluent in Japanese (Japanese Language Proficiency Test - Level 1 or 2) plus either English/ Chinese
- Willing to learn and hard working
- Good servicing manner
- Patient, self-motived, passionate for better career development
- Experience in customer service field is an advantage
- Passed IIQE Exam is an advantage
業務内容
・お客様及び代理店からのお問い合わせ対応
・管理業務およびアウトスタンディングのフォローアップ
・セールスマネージャーのアシスト
・セミナー開催時のアシスト
・臨時業務に対するアシスト
募集要項
・日本語を母国語とし英語もしくは中国語がビジネスレベルの方
・ビジネスマナーがあり、コミュニケーション能力の高い方
・何事にも屈せず、学ぼうという意思をお持ちの方
・カスタマーサポートの経験をお持ちの方尚可
・IIQEペーパー1、3、5(保険ブローカー資格)をお持ちの方優遇
・ビザお持ちの方歓迎
Interested parties please send latest CV in WORD format to hr@tengard.com with expected salary. Due to the high volume of applicants, only shortlisted candidates will be notified.
Company Info
Our company is a licensed firm in Hong Kong which provides financial services to both local and overseas clients.
Contact
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