Customer Service Agent (Airline reservation)
AirBridgeCargo HK Limited
- Company Industries:Freight Forwarding/Delivery/Shipping
Job Information
- Post Date:2015-01-14
- Career Level:Entry Level
- Location:Lantau Island
- Yr(s) of Exp:2 years
- Qualification:Matriculated
- Employment Type:Full Time, Permanent
- Job Function:Aviation Services Others Customer Service - Supervisor/Officer
- Benefits:Five-day work week
Job Description
Customer Service Agent (Airline reservation)
AirBridgeCargo Airlines is a fast growing Russian cargo carrier operating daily freighter services to Moscow and Europe from Hong Kong International Airport. With our latest expansion, we are now looking for a Customer Service Agent with the right caliber to support our fast growing business.
Functions and duties
To ensure smooth handling of daily sales and customer services activities for the HK station through the following areas:
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Provide a high quality of customer care in the day-to-day contact with Customers contributing to maximum customer satisfaction and preference
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Maximum revenue on each flight by closely coordination with Customer Service (CS) teams in other regions to better manage flight capacity and space utilization
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Regular communication with local customers on reservation and scheduling matters
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Ensuring timely system input and submission of reports
Requirements
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Form 7 and above
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Minimum 2 years of customer services experiencein the logistics industry
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Excellent command of written and spoken English, Cantonese and Mandarin
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Good communication skills and telephone manner with positive attitude
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Able to work independently as well as in a team
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Be responsible, self-motivated, organized, hardworking, and willing to work under pressure
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Shift duty and overtime work are required
Interested parties please send your resume, current and expected salary to Ms. Mary Wong, Customer Service Manager by e-mail Recruit-hkg@airbridgecargo.com, or mail to AirBridgeCargo HK Ltd., Room536A. 5/F South Office Block, Super Terminal One, Hong Kong International Airport, Lantau, Hong Kong Please visit our company website www.airbridgecargo.com for our company background, services and other useful information. Data collected will be used for recruitment purpose only.
Company Info
Volga-Dnepr Group is an international group of airlines and aviation related companies with Russian-origins that unites over 3,600 employees in over 20 business units and provides air cargo transportation services to its customers worldwide using the world’s best cargo aircraft.
AirBridgeCargo Airlines is Russia's largest scheduled cargo airline and one of the subsidiaries of Volga-Dnepr Group. It is a fast-growing international cargo carrier operating over 60 weekly frequencies of B747 freighters between Asia and Europe/USA. We are expanding our business across the region and is now looking for the right calibre to support our fast- growing business.:
Contact
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