Customer Service Executive
iGears Technology Limited
- Company Industries:Information Technology
Job Information
- Post Date:2015-01-27
- Career Level:Entry Level
- Location:Not Specified
- Qualification:Non-Degree Tertiary
- Employment Type:Full Time, Permanent
- Others:Recent Graduate will be considered
- Job Function:Clerical / Admin Staff Customer Service - Supervisor/Officer Others
- Benefits:Five-day work week Medical insurance
Job Description
Responsibilities:
- Responsible for providing quality customer services to our clients through email and phone calls
- Provide sales administrative support to sales team
- Effectively identify customers’ needs by providing appropriate solutions
- To coordinate with internal department to provided related customer service support
- To convey customer information and feedback to operations and sales team for product review and follow-up actions
- Assist on ad hoc projects
Requirements:
- Certificate/ Diploma or above
- Good communication, telephone handling and interpersonal skills
- Responsible, independent and able to work under pressure
- Familiar with Chinese & English word processing and software operations, such as MS Word, Excel and Power Point
- Good command in spoken and written English, Cantonese and Mandarin
Benefits:
- Five-day work week, office hours 9:30 to 18:00
- Medical allowance
- Compensation leave
- Birthday leave
- Maternity leave
- Paternity leave
- Marriage leave
Interested parties, please send full resume (both in English and Chinese) with current and expected salary and the date of availability to hr@igt.com.hk. Please quote your name and the job position in the subject of your email.
Personal data will be used for recruitment purpose only.
Company Info
iGears has been serving our customers since 2004. We provide IT Solutions including Mobile App development, Web Design, Digital Marketing and software developments.
We have served thousands of customers in different areas including the Governments, hospitals, IPO, Enterprises, SME, Schools and churches.
Our brands include ITChurch, WEBetter, MOBPAGE, MarketHK, EDM and etc.
Website: http://www.igears.com.hk
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