A leading relocation services provider based in Shanghai is seeking a Senior Envoy to join their team in Shanghai to work on a Key Client account.

This is a file bearing (senior) role, the Senior Envoy will be working with the International assignees and VIP’s only.

Responsibilities will include:

• Manage the start to end of in-bound and out-bound senior level expatriates and their personal effects shipment, visa applications, temporary living.
• Coordinate with home country HR and transferee in the organization of exploratory trip prior to acceptance of assignment based on the policy of the company.
• Coordinate with designated property agents/consultants in the organization of home search that involves securing payments for short and long term accommodation, schools application, house hold goods move, club membership, city orientation, Bank/ID registration, and application of domestic helpers, vehicle registration and other specific settling in services.
• Briefing assignees on all aspects of relocation policy entitlements and support available.
• Co-ordination of vendors and services provided to transferee as per company standard processes.
• Being a point of reference and contact for transferee queries relating to relocation throughout the process.
• Coordination of vendors and services provided to transferee as per company standard processes.
• Ongoing Ad hoc support for transferees and clients HR as required.
• Being single point of contact, co-ordination and accountability for transferees, HR and third party vendors.