Reporting to the Customer Account Manager, Customer Account Executives will be designated to support each regional sales team.  The job holder will be responsible for the following:

The Job

• Support the pre and post sales activities in connection with customer contracts and service activation.

• Ensure the accurate and timely completion of the sales contract cycle to ensure proper capturing of information and completion of approval requirements

• Coordinate with technical divisions and the sales team in service activation and trouble ticket follow up

• Keep Finance updated of accurate invoicing and credit calculations

• Follow through the contract renewal and contract amendment processes

• Communicate with customers to manage customer service , billing , and administrative issues in support of the sales team

• Assist in conducting market research and produce useful reports for the sale team

• Contract system administration, contract custody and report generation

 Requirements

• Degree in management or sales & marketing

• At least 3 years of sales support / customer service experience in telecommunication or the satellite industry

• Attention to details, previous experience in system administration an advantage

• Strong problem solving, interpersonal and communication skills

• Excellent written and spoken English 

• Advance user of MS Office applications including Excel, Word and Powerpoint

Application

Interested parties, please send your resume and expected remuneration to recruitment@absatellite.com.

All applications received will be treated with strict confidence and used for recruitment purpose only.