Job purpose

A senior business analysis professional who is responsible in data analysis and market research to identify the company's business needs that help formulate strategies and business plan to achieve the company goals. Key functions of this role include data mining, preparing business analysis reports, market research and market intelligence.

 Duties and responsibilities

 Business Analysis

• Devise business analysis plan and develop the methodologies and process to conduct data mining, reporting and business analysis efficiently and systematically
• Collect and evaluate data from internal and external sources, and prepare comprehensive business analysis that cover a wide spectrum of business perspectives from analysis on leads/opportunities, sales performance, product performance to client profiling and purchasing behavior to help formulate business strategies and track KPIs.  
• Transform data into insights to identify key issues and underlying business needs. Generate suggestions for improvement
• Collaborate with IT team to improve the toolsets (e.g. CRM, marketing automation system) to streamline the process and enhance efficiency of business analysis functions

Market Research

• Devise and implement market research projects to assess and identify market demand and industry trends for strategy formulation
• Collaborate with key business units to generate researches that can help translate the findings to product offerings and sales strategies
• Manage research vendors and be accountable to the quality and timeliness of deliverables
• Prepare research reports to communicate the findings with business units and executives
• Collaborate with other marketing team members to transform suitable market research to content marketing and thought-leadership promotional opportunities
• Provide consultation on research projects conducted by other business units

Market Intelligence

• Supervise sourcing of industry analytics reports, survey, whitepaper and any other data that fuel various business units with latest market news and information for their business proposal and planning
• Liaise with HQ to gain analyst reports or other market intelligence related initiatives
• Supervise maintenance of MI library to ensure materials are easily located
• Manage vendors of marketing intelligence portals (e.g. Renesys, TeleGeography) to support other business units needs on marketing intelligence

Knowledge, Skills and Experience

• Master degree in Information Systems, Statistics, business analysis or relevant discipline
• Minimum 10 years experience in business analysis, information management, market research and data mining
• Professional level command and knowledge of CRM and business analytics applications (e.g. SugarCRM, Salesforce), excel spreadsheet and data mining is a must
• Excellent numerical skills and analytical ability. Be able to interpret and transform data to actionable insights
• Strong knowledge in all aspects of business analysis.   Experience in IT and technology industry is a definite advantage
• Proven abilities to work independently and take the initiatives proactively to solve problems and improve workflow
• Good command of English
• Extremely well organized and detail oriented

Free shuttle bus services are available from our TKO office to Kowloon Tong, Tsuen Wan, Tsuen Wan West, Central and Tin Hau MTR Station.

We offer good career prospects and attractive remuneration (with guarantee 13 months salary) to the right candidate. To find out more about our remarkable opportunities and company information, please visit our website http://www.ntt.com.hk/, facebook page www.facebook.com/nttca or LinkedIn page http://www.linkedin.com/company/ntt-com-asia-limited.

Interested parties please send detailed resume with reference number, availability, present and expected salary by e-mail to hr-recruit@ntt.com.hk or by fax to 2110 9088.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided by applicants will be treated in strict confidential and will only be used for recruitment related purposes. All information on unsuccessful candidates will be deleted from our files within 12 months.