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Client Services Coordinator

IP Global Limited

  • Company Industries:Property Management / Consultancy

Job Information

  • Post Date:2015-03-31
  • Career Level:Entry Level
  • Location:Wan Chai Area
  • Yr(s) of Exp:1 years
  • Qualification:School Certificate
  • Salary:

    Role Overview

    This is an exciting opportunity for a bright and highly enthusiastic individual to join a successful property investment business and be part of an efficient Client Services team delivering high quality support to clients and to other parts of the business. Under direction, is responsible for the overall management and completion of the sale and purchase process in relation to property investment. Work closely with clients to manage the entire property sales process resulting in high client satisfaction. Ensures effective communications and relationships between internal clients and project team members are maintained. The role is full-time permanent position, and is involved in a significant part of the property investment process.


    Responsibilities

    • Handle the day to day property operations and Client relations of assigned properties
    • Accurate and timely dissemination of information to internal and external parties
    • Liaising with lawyers, agents and developers on behalf of clients
    • Monitoring the progress of each purchase in terms of contracts and payments
    • Managing documentation processes and records management
    • Handling administrative tasks including courier arrangements and uploading of data onto our internal system
    • Processing and generating sales data and its reporting
    • Providing support to other areas of the business as required
    • Other ad-hoc tasks as required


    Qualifications, Experience, Skills and Abilities in the following

    • High School Diploma (completion of Form 5)
    • 1-2 years experience of working in a professional office environment is preferred
    • Basic knowledge of CRM is preferred
    • Team player with the ability to operate independently and within a team environment
    • Ability to interpret procedures to clients and other personnel as required
    • Ability to guide clients by giving clear and consistent instructions on their next steps
    • Ability to establish and maintain effective working relationships with team members, other department employees and company representatives
    • Knowledge of and ability to utilize word processing, spreadsheet, database, e-mail and internet software.
    • Problem solving and decision-making skills.
    • Passionate, optimistic, and has internal inspiration to get things done


    Key Skills

    • Strong organizational skills and in particular, attention to minute details
    • Good business knowledge & process understanding
    • Excellent communication skills and good written English preferred
    • Ability to manage the process and escalate issues where necessary
    • Knowledge and experience in the property industry is a plus


    We offer the right candidate an excellent remuneration package and strong prospects for career advancement and development. This is a great opportunity to work in a multi-cultural environment, develop new competencies that can help you develop your career in a forward thinking and dynamic business with exciting growth plans.

    Interested parties, please send your full resume with current and expected salary in Word format to careers@ipglobal-ltd.com. All information collected will be treated as strictly confidential and used for recruitment purposes only.

    (Only shortlisted candidates will be notified)

Company Info

IP Global, headquartered in Hong Kong, with presence in China, Singapore, UAE and UK, is an established full-service property investment company that helps high-net-worth investors add the strength of global real estate to their portfolios. Our unique end-to-end approach is at the heart of what we offer. Our experienced team of international real estate investment professionals help clients to purchase, manage and capitalize on their investments.

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