Job Responsibilities

• Assists with the monthly billing process, including printing bill reports, processing write-offs/ups and transfers, drafting invoices and, if necessary, contacting other part of the business for agreement to write-offs/transfers
• Provides support to other secretaries when updating and maintaining M-Drive system.
• Provides proactive support to consultants and the team in respect of document creation, typing, formatting and editing documents using MS Office applications including Word, Excel and PowerPoint. General telephone work
• Responsible for setting up meetings and updating and creating diary entries, using Outlook.
• Prepares expenses and arranges travel using appropriate systems
• Scans incoming mail or other documents as instructed
• Undertakes general administrative duties with specific projects as required
• Maintains confidentiality at all times especially when dealing with sensitive information and internal policies

Job Requirements

• 2 to 4 years’ experience working in a secretarial role, preferably in a professional service environment with high work volumes.
• Knowledge of business support systems including billing, client databases, expense/travel management with the ability to learn new systems / applications
• Proven ability to plan and organise workloads and manage multiple deadlines, ensuring accuracy and quality of work is maintained at all times.
• Able to deal confidently with colleagues and clients at different levels, both face to face and by telephone, developing good professional relationships and building trust between client and Mercer.
• Be part of a team supporting other team members as needed so that deadlines are met.
• Advanced working knowledge of MS Office applications including Word, Excel and PowerPoint and Outlook
• Highly detailed and is able to work with a range of information / data to produce accurate client documents.

We offer a competitive salary package and benefits to the right candidate. Interested parties, please apply to elizabeth.yeo@mercer.com with reference to Job No: HON000GB

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